Dogs: lost and stray

How to deal with lost or stray dogs

We have a dog warden that collects stray dogs.

If you find a lost dog, check if it has an identity tag. If it does, contact the owner and arrange for them to collect it.

Please contact the Council if you find a stray dog and can't contact its owner. We do not recommend using other dog warden services. The Police will not accept stray dogs from the public. 

If you can't find the owner, please call us on 01354 654321. Outside of normal working hours (09:00 - 16:00 Monday to Friday, 09:00 - noon Saturday) it may take longer to speak to someone, but please hold the line. You can also use our online form, but please note this is only monitored during our normal working hours. 

A stray dog can only be collected once contained. We use Ravenswood Pet Rescue (a local charity) to collect stray dogs. They will take stray dogs to selected kennels and vet surgeries.

All stray dogs are checked for identification and micro-chips. By law, all dogs over 8 weeks old should be micro-chipped. The microchip should hold the owner's most up to date contact details in an approved database. 

If a dog without a microchip is found or reported to us, its keeper may be served with a notice requiring the dog to be microchipped. They may face criminal prosecution and a £500 fine if they do not comply with the notice.

Reclaiming a lost dog

To reclaim a lost dog, please call our Customer Services Centre on 01354 654321. 

Dogs are kept in kennels for seven days. It will only be returned to its owner once all fees, fines and costs have been paid. These are:

  • a £47 fine
  • £15 admin fee
  • £10 kennelling fee for each day (including part days)

If the dog is unclaimed, it will be made available for rehoming to the public. This means it could have a new legal owner.

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