Replacement bins

What to do if your bin is lost, damaged or stolen

Please contact us if you think you need a replacement bin. You can do this by completing the online form below or by calling 01354 654321. 

You may need a replacement bin if it has:

  • become lost
  • been stolen
  • been significantly damaged
  • fallen into our collection lorry

If your bin is lost or stolen, we suggest waiting two weeks before requesting a new one. This is because most missing bins turn up during this time. We can give you sacks in the meantime to tide you over.

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