Find out how to contact Fenland District Council and access our services
Before you contact us, have you checked to see if you can find what you need on our website? Our website offers information about our services as well as the ability to apply for services, pay for services and report issues where you live.
The quickest way of contacting us is through our online form.
You can email us info@fenland.gov.uk.
You can call our telephone contact centre on 01354 654321.
Lines are open 9am-4pm (Monday to Friday) and 9am-noon (Saturday)
Due to the Coronavirus, access to our Customer Service Centres and Community Hubs is by prior appointment only. Our onsite payment machines will not be in operation.
To maintain social distancing and safely manage customer footfall, we have introduced an appointment system for our Customer Service Centres and Community Hubs. This will help us to provide a face-to-face service for the small number of people who need it the most. We will not be able to help people who visit our sites without an appointment.
To book an appointment, please complete our online booking form or call 01354 654321. We will then advise you on how we can help.
Please don't book an appointment if:
Before you attend your appointment, please read our 
Covid-19 pre-booked appointment guidance [409.78KB].
| Location | Address | Opening times |
|---|---|---|
| Chatteris Community Hub | Furrowfields, Chatteris, PE16 6DY (same location as Chatteris library) | By prior appointment only
|
| March Customer Services Centre | Fenland Hall, County Road, March, PE15 8NQ | By prior appointment only
Closed Thursday. |
| Whittlesey Community Hub | 31-35 Market Street, Whittlesey, Peterborough, PE7 1BA (Same location as Whittlesey library) | By prior appointment only
|
| Wisbech Customer Services Centre | Harbour Square, Boathouse Business Centre, Wisbech, PE13 3BH | By prior appointment only
|
If you need to send something by post, our address is Fenland Hall, County Road, March, Cambs, PE15 8NQ.
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