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Site Alert: System Maintenance

Due to scheduled system maintenance, a number of our systems including Public Access (planning) and Modern Gov (Councillor, Committee and Meeting info), will be intermittently unavailable between 1pm and 6pm on Saturday 23rd September. We apologise for any inconvenience caused.

Make a complaint

We take complaints very seriously and will ensure they are investigated properly

You can complain to us if you think we've done something wrong, failed to provide a service or not followed correct procedures.

Our formal complaints procedure can be up to three stages long. It is explained in full in our  3Cs pack (PDF) [765KB] .

We will acknowledge your complaint within five working days. 

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