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Fenland District Council
Fenland Hall
County Road
PE15 8NQ
United Kingdom

Make a complaint

We take complaints very seriously and will make sure that they are investigated properly.


We will acknowledge your complaint within 5 working days. More information about our complaints process can be found in our 3C's pack.

Our complaints process has 3 stages. If you have completed all three stages and are still unhappy with the outcome, you may want to contact the Local Government Ombudsman. The Local Government Ombudsman is an independent investigator whose role is to investigate serious complaints against Councils. (Please note they are only able to get involved once you have completed our complaints procedure.)

iCM Form
  1. Make a complaint
  2. Your details
  3. Your address
  4. Your complaint
    1. If you have a document that you would like to provide which relates to your complaint, please upload it below.