Site Alert
Due to scheduled system maintenance, our Public Access (Planning) and Modern Gov (Councillor, Committee and Meeting info) systems will be temporarily unavailable this weekend. We apologise for any inconvenience caused.

Make a complaint

We take complaints very seriously and will ensure they are investigated properly

You can complain to us if you think we've done something wrong, failed to provide a service or not followed correct procedures.

Our formal complaints procedure can be up to three stages long. It is explained in full in our Icon for pdf 3Cs pack [1.47MB].

We will acknowledge your complaint within five working days. 

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