Passenger Assist is a service available for older and disabled passengers travelling on the rail network.
When planning a journey, the scheme can help with matters such as the following:
- Arrange assistance.
- Help you on and off trains.
- Reserve wheelchair spaces and seats.
- Provide you with detailed rail information.
- Assist with any animals or pets you have with you.
Assistance on your journey can be arranged directly with providers:
Assistance is also available via the Passenger Assistance website.