Decision details

To procure the AI Validator tool to enhance accuracy, efficiency, and consistency in the validation of planning applications. This decision includes authorising the associated expenditure, contract award to the selected supplier and commencement of integration and staff training to ensure the tool is fully operational within the agreed timeline.

The decision to procure the AI Validator tool was approved by Corporate Management Team (CMT) in support the Council’s commitment to modernising and automating key processes, as outlined in the previously agreed Artificial Intelligence (AI) – Automation of Processes report. This initiative aligns with the Council’s strategic objectives to improve service efficiency, accuracy and consistency while reducing manual workloads and the potential for human error.

The AI Validator tool will specifically enhance the planning application validation process, ensuring faster processing times and improved data quality. This supports the Council’s policy to embrace innovative technology solutions that contribute to better customer service and operational resilience.

Furthermore, the investment in AI technology is consistent with national and local government digital transformation policies, promoting smarter working practices and enabling the Council to respond effectively to increasing service demands within existing resources.

Continue with existing manual validation processes:

This option was rejected due to ongoing inefficiencies, higher risk of human error and inability to meet increasing demand for timely and accurate processing. Maintaining the status quo would not support the Council’s digital transformation goals.

Use alternative AI tools:

The Council was unable to find any other AI validation tools available on the market.