The Council's pest control treatment service is provided by Pest Express Ltd as the Councils pest control contractor.

Pest Express Ltd offers treatments for rats, mice, ants, fleas, bedbugs and wasps and the charges are very good value for money (as stated below). Treatments will be carried out within 2 working days of receipt.

If you require a pest control treatment it can be arranged by telephoning free phone number 0800 542 6727 during normal working hours, or email admin@pestexpress.com and their staff will provide advice and make an appointment for treatment. You can also request the treatment through the council, submit the online form, telephone 01354 654321 or PestControl@fenland.gov.uk and the call will be forwarded onto Pest Express Ltd.

A Pest Control Officer will call by prior appointment and apply a safe and effective treatment. If for any reason the problem persists Pest Express Ltd will return and make every effort to ensure the pest is eradicated.

Leaflets and information about the following pests: garden ants, booklice, fleas, bees and wasps are available also on this website (see related links).

Charges from 1st July 2006, inclusive of V.A.T are as follows:

Service	Charges	Notes
Wasps and Bees	£48.00	Per nest and 1/2 price for each subsequent nest. (Domestic premises). See note below re Bees.
Wasps and Hornets	£65.00	First nest; £20.00 for each additional nest. (Commercial, Business, Schools)
Fleas and Ants	£54.00	Note precautions below.
Mice	£43.00	Includes follow up to ensure successful treatment
Rats	£36.00	Includes follow up to ensure successful treatment
Bedbugs	£54.00	A survey must be arranged before treatment. The contractor will confirm treatment details.
Hardship criteria	50% reduction	If customer receives - Council Tax Benefit, Job Seekers Allowance or Housing Benefit then they qualify for the council's hardship criteria. Full payment is required at the time of treatment and a 50% refund will be arranged after treatment, through a Council One-Stop-Shop on presentation of the signed Pest Express Ltd receipt.

Bees - Fenland District Council discourages the treatment of bees for environmental reasons. However, our contact centre can provide names and addresses of bee keepers who may, for a fee collect the bees - telephone 01354 654321. A swarm is usually the male worker bees following the Queen; they may disperse after an hour or so. If left alone they usually do not sting, and will move on. However, for health and safety reasons it may be necessary to complete a treatment, normally this will only be considered if there are vulnerable people at risk. For domestic treatments this will cost £48.00. Please contact Pest Express Ltd for further advice - telephone 0800 542 6727.

Other Pests

For advice on other pests, you may ring a contractor in commercial directories such as the Yellow Pages, or telephone or email Pest Express Ltd for a no obligation free survey and quotation.

Pest Express Ltd will give a quotation for:

• Carpet Beetles
• Textile pests
• Silverfish
• Flies
• Stored product insects
• Cockroaches
• Squirrels
• Moles
• Rabbits
• Pigeon control

Treatments will be given in domestic and commercial premises.

To assist with completing a treatment the following points should be noted:

• Fleas - treatments incorporate insecticide and Insect Growth Regulator treatment. All floor space must be cleared and fish tanks covered or removed.
• Ants - treatment cannot be completed on wet days. When spraying, the Pest Control Officer needs access to all wall/floor joints, which means indoor furniture in areas being treated will have to be removed before the visit, if the infestation is in the property.
• Where a private tenant (including Housing Associations) is requesting a chargeable service they must first obtain a purchase order which their Landlord must fax to Pest Express Ltd (fax no.0800 980 7221), or pay for the service in advance.
• Void Properties in the management of Estate Agents - Contact Pest Express Ltd, telephone 0800 542 6727 for a no obligation quote.
• If the service required is not covered above contact telephone 0800 542 6727.

Should you wish to comment on any aspect of our pest control services, or if you have any pest control queries, or require a free survey please do not hesitate to contact us by submit the online form or emailing PestControl@fenland.gov.uk alternatively telephone 01354 654321, and ask to speak to Environment and Health Department, Food and Safety Team.