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Community Trigger

The Community Trigger has been introduced as part of the Anti Social, Crime and Policing Act 2014. It offers the victims of ASB the opportunity to request that their case is reviewed.

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What will the Community Trigger be used for?

The Anti Social Behaviour, Crime and Policing Act 2014 brought in a new additional measure for people who have been victims of repeat ASB (Anti Social Behaviour). This legislation makes it easier for a victim or someone acting on their behalf to make an application to have their case reviewed. A review will look at every aspect of the specific case to establish where all available and appropriate actions were carried out.

The Community Trigger is not a platform for making complaints against specific individuals who may have input on a case. Complaints of this nature should be made through the relevant agency's formal complaints procedure.

When can I put in a Community Trigger application?

For your application to be accepted, it must meet the locally agreed threshold. For Fenland, this is:

  • The investigation into the ASB has been completed
  • The first report of anti social behaviour was made within one month of the alleged behaviour taking place
  • The initial report was made after April 2014
  • There have been 3 or more reports of anti social behaviour in the last 6 months
  • The alleged incidents have all been reported to an agency eg. Police, FDC, Circle Housing Roddons

Where this is a third party application, the applicant must have enough information about the investigation to meet the criteria above. They must also have written consent from the victim to share personal details.

How can I put in a Community Trigger application?

You can complete a Community Trigger Application Form, available on the top right of the page. The application can be completed online, or downloaded and hand written. All parts of the application form must be completed with as much information as possible. Once completed, please send it to or post it to: Community Trigger Lead, Fenland District Council, Fenland Hall, County Road, March, Cambs, PE15 8NQ.

What happens once I have submitted my application?

The Community Trigger lead will check your application form to ensure it meets the threshold explained above. You may be contacted to provide additional details to support your application. You will then receive a letter telling you either:

a) Your application does meet the threshold

You will be sent a letter confirming that the threshold has been met, and providing you with a reference number for the review. Your application will then be reviewed by the independent review panel to establish if the actions taken were reasonable and appropriate to the circumstances. This panel will also consider whether any further action could have been taken to resolve the case.

The panel will then examine what outcomes were achieved, and then decide if there are any additional actions which could still be taken to which could provide additional positive outcomes to the case. At every stage you will be kept up to date with the progress of the review.

b) Your application does not meet the threshold

If your application does not meet the threshold we will advise you of the reasons. Please note that you will still be provided with advice based on your circumstances.

Who is involved in the Community Trigger process?

The Fenland Community Safety Partnership consists of the local authority, police, health and some registered social landlords. We work together to tackle anti-social behaviour and crime and we will share information where appropriate. If we conduct a case review the agencies involved in the original investigation will be required to account for their actions.

The Police and Crime Commissioner (P&CC) also has an independent role. It is their duty to oversee the reviews, report on the number of applications made and the number of cases investigated. The P&CC has been involved at every stage of the implementation process of the new legislation.

What can I do if I don't accept the outcome of the Community Trigger review?

At the conclusion of the Community Trigger process you will be invited to attend a closure meeting with the Community Trigger lead. At this meeting you will be asked about your experience of the Community Trigger and whether you accept the decisions made about your application. If you do not accept the outcome, you will be provided with details on how you can request an appeal. Any appeal requests will be heard by the independent appeal panel. You will be informed in writing of their decision.

Annual publication of data

Below shows the number of applications the Fenland CSP has received and the resulting actions.

Number of applications made


Number of times decided that threshold met


Number of ASB case reviews carried out


Number of ASB case reviews where recommendations made