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Golden Age Partners

The Golden Age team works with more than 50 organisations to provide a wide variety of services to the over-60s in Fenland.

Golden Age partners

Our partners range from charities like Age UK and the Alzheimer's Society to statutory bodies such as the police, the NHS and the Fire & Rescue Service. Others such as Moneymadeclear and the Pension Service help with information and advice on money matters while several focus on repairs and improvements in the home. We also work closely with Roddons Housing Association and the Citizens Advice Bureau. Partners attend the regular Golden Age Fairs.


AGE UK Cambridgeshire

Contact Details: 2 Victoria Street, Chatteris, Cambs, PE16 6AP, Telephone 0300 666 9860, Email informationservices@ageukcap.org.uk

Once again this year Age UK Cambridgeshire will be offering free Home Energy Checks with the installation of free energy saving measures.  This is particularly aimed at very vulnerable older people over the age of 65 who are finding it difficult to keep their homes warm and are therefore at risk of cold related illnesses.  We are now in a position to take referrals. Please send us the details and we will make contact with the person concerned.  Please could you share this with your colleagues also on our behalf?

We would urge you to consider informing the older people you work with of the checks. Last year we saw some considerable savings in energy costs for the people we worked with making it even more worthwhile.

Leaflets will soon start to be distributed in an effort to promote this service to the most vulnerable older people and those who support them within our county.  If you would like copies of our leaflets please let us know.

If you have any questions or want to refer someone, please do phone us on 0300 666 9860 or email informationservices@ageukcap.org.uk

Offers a volunteer visiting scheme, home help service and an advocacy service for all older people across Cambridgeshire. AGE UK also has an information officer and runs four centres in Lyons Court, Chatteris, Boyden Court, Wisbech, Tuesday Club at March and Oasis Centre, Wisbech. Anyone over 65 can access this service along with their families, friends and carers and professionals working with older people. You might wish to use this service if you are lonely, isolated, or need up to date information.

Cambridgeshire Handyperson Service is available to those aged 65 and over and adults with a disability who live in Cambridgeshire.  Hanging curtains, clearing gutters are just some examples of the type of support that can be offered.  There is an hourly charge of £25 for the service or £45 for the supply and installation of keysafes, however the supply and installation of grab rails is free.

Prior to work being carried out an assessor visits the person requiring support to complete a wellbeing and home check; this identifies what other additional support, such as advice on benefits, referrals to other services, could be beneficial.  Referrals for the Cambridgeshire Handyperson Service can be made by calling 01480 700205.


Alzheimer's Society

Contact Details: Parkside Day Hospital, Wisbech, Cambs, PE13 3AB, Telephone 01945 580460, Email fenland.marshland@alzheimers.org.uk or daniel.schaffer@alzheimers.org.uk

The office offers support, information and advice to people with dementia, their carers and families in Fenland. It does this by way of support groups, home visits, carers' information groups, telephone support and social groups. Referrals are also made through Social Services, Community Mental Health Teams and other voluntary organisations, or you can get in contact using the information above.

The Dementia Support Service aims to:

  • improve knowledge and understanding of living with dementia
  • prevent social isolation
  • maintain independence, choice and control
  • access and build wide support networks
  • improve coping strategies and recognise increasing difficulties

It also offers a Dementia Adviser Service, available for people who are going through the diagnosis process or have just been diagnosed with dementia. Our Dementia Adviser provides home visits and offers information and support to people with dementia to be able to remain independent for as long as possible and make decisions about their future. The Dementia Adviser also provides information about local services and activities and can help people with dementia to access these activities. Other services offered include:

  • Support and activity groups for people with dementia and their carers in March and Wisbech twice a month. These are designed to enable attendees to seek support from their peers and get practical tips about coping with dementia, while also enjoying a variety of activities which change each session. A client contribution is required to attend this group.
  • CrISP - Carers Information and Support Programme. Courses are offered to carers, by invitation only, to improve the knowledge, skills and understanding needed when caring for a person with dementia.
  • A Dementia Support Worker works within the Primary Care Team supporting people with a memory problem seeking a diagnosis. They will work with people on a one to one basis or help facilitate specific memory groups.
  • The dementia café runs on the first Monday of the month between 10am and 12noon at the Robert Hall Centre, St Augustine's Road, Wisbech. The Dementia Café is designed for those people in the early stages of dementia who are able to engage and benefit from a group environment. Guest speakers will be invited and a health professional will attend.
  • Pathways Healthy Memory Groups. Designed to enhance communication skills and to raise self esteem and confidence in people with dementia. The group is set in a friendly and informal atmosphere and uses memory based exercises to both challenge and stimulate the memory. The service is open to people with dementia and takes place over a period of 8 sessions. There is a nominal charge for attendance of the group.

Breathe Easy

Contact Details: Sylvia on 01354 651821

Breathe Easy Fenland is the local support group for anyone affected by lung disease in the Fens, including carers, friends and family. All are welcome and there is no membership fee. Part of the British Lung Foundation's support Network, we deliver vital hope and support when it is needed most - with information on all the forty lung diseases, with friendship and advice from other sufferers, with talks from doctors, nurses and relevant speakers.

Our Group has over 180 members and is still growing, has been running for more than three years and has won local and national Awards from the British Lung Foundation for its work for sufferers in the Fens. We meet the first Thursday of each month (except in May, when the hall is used for local elections) at St. Peters Church Hall, (opposite the March Museum), High Street, March, at 2 pm, (and ask to meet new members at 1.45), for two hours - refreshments provided.


British Red Cross

Contact Details: British Red Cross Centre, Robingoodfellows Lane, March, PE15 8HL, Ian Jones on 01354 659724, Email ijones@redcross.org.uk

The service offers short term free practical and emotional support to people who have experienced some form of crisis that has made it difficult for them to cope in their own homes to help them to regain their confidence and independence. It is open to anyone over 18 years old living in the Fenland District Council area. The service will support you for up to six weeks. Ordinarily you will see the same volunteer throughout the service.


Cambridgeshire Community Services NHS Trust

Contact Details: FREEPOST PALS & Patient Experience Team, Unit 3, Meadow Lane, St Ives, Cambs, PE27 4LG, Telephone 0800 013 2511, Email ccs-tr.pals@nhs.net, Website www.cambscommunityservices.nhs.uk Follow on Twitter: @ccs_nhst  Find us on Facebook: cambridgeshirecommunityservicesnhstrust

The Trust's vision is to deliver high quality healthcare to the diverse communities we serve across Fenland to make their lives better. We provide a range of health care services to the residents of Cambridgeshire - Adults Children and Younger People. We believe that community based health and social care services are fundamental to the success of an NHS, that gives people more choice and control over their health care. Do contact us if you have questions or would like to share your experience of using a local NHS service, We can provide a voice and listen and provide answers if you have a problem, supply information about NHS services, collect your compliments and suggestions for service improvement. We can also advise on access to the NHS Complaint Procedures.


Cambridgeshire Constabulary

Dial 999 in case of emergencies (when lives are at risk, cases of violence / serious injury, when serious crime is happening or when the criminal is still at the scene/nearby). The police operator will need to take your name, address and details of what has happened. This will take time, but it is important to get all of the information from you so that we can send the appropriate resources to you if necessary.

In non emergencies, call 0345 456 456 4 or visit www.cambs.police.co.uk. You might want to sign up to e-comps, which is a new interactive email scheme. By signing up you will be able to find out what your team is doing to tackle crimes and anti-social behaviour in your neighbourhood, find out about policing priorities in your area and how you can influence them and keep up to date with community news. e-cops also allows you to send emails to your neighbourhood policing team about any issues or crime and disorder concerns you may have in your area.


Cambridgeshire Fire and Rescue Service

Contact Details: Wisbech Fire Station, Telephone 01945 428602, Email howard.newton@cambsfire.gov.uk, Website www.cambsfire.gov.uk

Offers fire safety advice and home fire risk assessment. Also fit fire alarms where necessary, free of charge across Fenland. Anyone can assess this service, including for community education and fire safety.


Cambridgeshire Hearing Help (formerly CAMTAD)

Cambridgeshire Hearing Help is a charity for people with hearing loss. Our mission is to reduce the impact of hearing loss on daily lives. We hold Hearing Help Sessions throughout Cambridgeshire, which usually take place in doctors' surgeries. Our service extends into Fenland, where we have sessions open to the public in Chatteris, March, Doddington and Whittlesey. We also hold a service in Wisbech by request. We exchange batteries, retube hearing airs and give advice on equipment for the hard of hearing. We have a regular programme of displays and demonstrations, where we offer advice on equipment such as amplified telephones and TV listeners. Any member of the public can access this service, including the hard of hearing and their families.

Contact Details: Amanda Morgan, 8A Romsey Terrace, Cambridge, Cambs, CB1 3NH, Telephone 01223 416141, Email enquiries@cambridgeshirehearinghelp.org.uk, website www.cambridgeshirehearinghelp.org.uk


CAM SIGHT

Cam Sight's Low Vision Centre is open Monday and Tuesday, 9.30am - 3.30pm.

Our Centre has been designed to meet the needs of local people with sight loss. We stock a wide range of equipment designed to enable people with vision loss to retain independence and enjoy a better quality of life. We provide information and assist people to access other Cam Sight services, and also local and national services.

We also provide a volunteer befriending service which helps people with vision loss to develop confidence to interact more fully within the environment and to increase community participation.

Our Friendship Group meets at the King Edward Centre, Chatteris, PE16 6NG on the first Monday of each month. The group enjoys peer support, information and advice, a chance to try out new equipment, speakers, entertainment and refreshments. Family members and carers also welcome.

Contact Details

Unit 3, 42 High Street, Chatteris, PE16 6BH

Telephone: 07535 634234

Email: dawn@camsight.org.uk

www.camsight.org.uk


Careline

Careline Community Services provides practical solutions, equipment and support to allow older, vulnerable and disabled people to live independently in their homes in an environment which is healthy, safe and secure. Services available include:

  • Careline Personal Alarm. Providing reassurance to clients, family and friends that help is only the press of a button away, 24 hours a day, every day
  • Assistive Technology. Working with the County Council to provide additional equipment to work over your personal alarm, for example smoke or carbon monoxide detection
  • Minor Adaptations. Specialist service for adaptations for older disabled clients, carried out by Trusted Assessor trained staff

All Visiting Officers are CRB checked. For more information, call 01553 760671


Care Network Cambridgeshire

Fenland contact details: Sue Beel, Octavia Hill House, 7 South Brink, Wisbech, PE13 1JB 01945 589953

sue.b@care-network.org.uk

Care Network helps improve the quality of life for older and vulnerable adults by reducing social isolation and enhancing independence.  We help to set up, support and sustain groups such as community car schemes, lunch clubs, small social groups, community cafes and singing groups across Cambridgeshire.

Help at Home volunteers offer short term practical help in someone's home for up to three weeks.  This provides support through a difficult time or following a stay in hospital.

Contact: 01354 694413 hah.north@care-network.org.uk.

Community Navigators are local volunteers who help older people find their way to activities or services which they would enjoy or find useful such as transport, clubs, mobility aids and help to access benefits.

Contact: 01354 694413                 fens.navigators@care-network.org.uk


Wisbech Diabetes UK Group

Contact Details: Arthur Smart, 44 Staithe Road, Wisbech, PE13 3TG, Telephone 01945 463436, Email diabetes.wisbech@btinternet.com

Adjusting to the knowledge that you or a family member has diabetes takes time. Diabetes UK has over 350 voluntary groups, all run by volunteers. By attending group meetings, people living with diabetes can:

  • meet and share their experiences
  • find help and practical support
  • help to raise awareness of diabetes
  • make friends with people who understand the condition

Groups usually meet on a monthly basis, usually with a speaker on a diabetes-related topic. Many groups are also involved in awareness-raising, campaigning, fundraising and planning social events. Visit their website for further details and to find locations of meetings.

The Wisbech Diabetes UK Group meet at 7:00pm on the third Wednesday of the month (not December) in the Community Room, Tesco Wisbech Extra, Cromwell Road, Wisbech, Cambs, PE14 0SF - and are free to attend.

For for further details http://wisbech.diabetesukgroup.org


Falls Prevention Service

Contact Details: Doddington Hospital, Benwick Road, Doddington, Cambs, PE15 0UG, Telephone 01354 644251, Email mandy.hill@cambridgeshirepct.nhs.uk

Offers falls advice, support, assessment and onward interventions. The service is designed for mostly older people who fall or are assessed as high risk of falling.


Fenland Association for Community Transport (FACT)

Contact Details: Jo Philpott, 5 Martin Avenue, March, Cambs, PE15 0AY, Telephone 01354 661234, Email contact@fact-gb.com

Provides transport in the form of cars and minibuses for groups and individuals who have no access to transport, or find public transport difficult across the whole of Fenland. Dial-a-ride is now available to bus pass holders who can now travel free door to door, six days a week.


Fenland CAB (Citizens Advice Bureau)

Contact Details: Rural Cambs CAB, 9 Church Mews, Wisbech, Cambs, PE13 1HL, Telephone 01945 464367, Website and Email enquiries www.ruralcambscab.org.uk

Offering free, impartial, independent and confidential advice to everyone on their rights and responsibilities. Topics include welfare benefits, debt, employment, housing, consumer affairs, family, taxes and nationality. Anyone living in Fenland and its surrounding areas can access this service.

As well as its headquarters in Wisbech, there is a CAB drop in at:

  • Chatteris Community Hub (Furrowfields Road, Chatteris, PE166DY) every Tuesday 2.00 - 4.00pm
  • March Library (City Road, March, PE159LT) every Monday 09.30-12.00.
  • Whittlesey Library (Market Street, Whittlesey, PE7 1BA) every Friday 09.30-12.00
  • Wimblington Parish Hall (Addison Road, Wimblington, PE15 0QT) every 3rd Wednesday in the month 2.00-4.00pm

Home visits are available for elderly, disabled or housebound people - please get in touch for further details.


Fenland Carers Support Team

Contact Details: Julie Jeffreys, Fenland Carers Support Manager. Hereward Hall, County Road, March, Cambs, PE15 8NE, Telephone 01354 750010, Email julie.jeffreys@cambridgeshire.gov.uk

The service provides information, training, advice, newsletters, social events and support to carers in Fenland. Unpaid carers who look after family, partners and friends because they are ill, frail or have a disability can access the service. Contact the team to find out about events being held - from pamper days to first aid training.


Flagship Telecare

Contact Details: Flagship Telecare, Michael Chaplin House, Station Road, Dereham, NR19 1DA, Telephone 0808 178 6000, Email flagshiptelecare@flagship-housing.co.uk, website www.flagship-housing.co.uk

The service offers an alarm unit, which is a simple piece of equipment that works alongside your own telephone. If you have a fall, feel unwell or experience any other difficulty - night or day - just push the button on your neck or wrist pendant and the unit will automatically connect you to our experienced Pendant Alarm Team.  The alarm is quick and very easy to install and can be fitted anywhere within your home, where there is a telephone point and a power source nearby.

Our service is available to vulnerable people of any age, including older people, people living with a disability or mental health issues and people at risk from domestic violence or harassment. You might want to use this service if you need some reassurance, or help getting up if you have had a fall. However serious the situation, our staff will ensure you receive the help you need as quickly as possible - whether that be a call to a friend, relative, neighbour, carer or to the emergency services. The service is available across Norfolk, Suffolk, Cambridgeshire and Essex.


NRS Healthcare

Contact Details: Telephone 01480 415719, Email enquiries@safeandwell.co.uk, website www.safeandwell.co.uk/cambridgeshire

A new service in Cambridgeshire can help you find out what daily living aids can support you and help make sure you (or a relative) remain independent. The new Safe+Well Service is run by a company called NRS Healthcare with support from Cambridgeshire County Council. Safe+Well offers local residents a wealth of advice and information about what equipment is available, how it can help at home, and where you can try and buy it locally. You can take an online questionnaire to find out what products could help with tasks you have difficulty with. You can also get advice over the telephone or even arrange a home visit by a trained healthcare professional.


Isle of Ely Society for the Blind

Contact Details: 01354 656 726

Our aims are to:

  • give practical support and advice to visually impaired people. We work with social services as well as other blind societies and organisations.
  • help families with social, health, financial, domestic and personal matters
  • demonstrate and provide aids for the visually impaired to help them to lead independent lives in their own homes
  • help visually impaired people to meet for education, clubs, outings and holidays

We are now running at basic IT course for the visually impaired, which will help with sending emails, installing programs and other related skills. In our Resource Centre we demonstrate a number of aids including magnifiers, liquid indicators, talking clocks & watches and various games. We also have a information desk in Doddington Hospital on a Wednesday, as well as running a quarterly newsletter - contact us to receive it.


Healthwatch Cambridgeshire

Contact Details: Telephone 01480 420628, website www.healthwatchcambridgeshire.co.uk

Facebook: Healthwatch Cambridgeshire   follow us on Twitter: @HW_Cambs 

Healthwatch Cambridgeshire's role is to make sure local people have a say, when important decisions are made about our health and care services.

We listen. You can tell us where care is good and where it needs to be better. We log what you say and share this anonymously with the people who make decisions about our care. This helps them see what is working well and where they need to improve.

We involve. We can also make sure you know about local consultations and opportunities to have your say. You can sign up for regular updates or get in touch whenever you want some information.

We can help you find out what health and care services are available locally, or how to raise a concern. You can call us, email us or go online.  This is a free, independent and confidential service.

We challenge. Healthwatch has the power to challenge health and care decision makers, if care isn't working in the way it should. We can also challenge them, if we think a decision has been made where people have not been able to contribute.  They have to listen to us, and they have to reply.

Please do tell us how care is working right now for you and the people who are important to you. You can comment on your own care or the experience of someone important to you.


MAGPAS

Address - Centenary House, St Mary's Street, Huntingdon, Cambs, PE29 3PE    ph: 01480 371060  contact: fundraising@magpas.org.uk   web: www.magpas.org.uk

Information - Magpas Air Ambulance is a charity which brings essential lifesaving care by land and air to patients in life-threatening emergencies in the East of England and beyond. Some of the UK's expert doctors and paramedics volunteer their own time to work with us. We lead the way in trauma care training and have a strong clinical heritage of over 45 years. Today, we offer pioneering training to doctors and paramedics wishing to specialise in Pre-Hospital Emergency Medicine (PHEM), for which we are renowned in the medical world. The Magpas Air Ambulance medical team receives enhanced training which allows them to offer procedures and treatments at the scene, like general anaesthetic, which are usually only available in hospital. Our enhanced doctors and paramedics support the ambulance service by bringing additional skills and treatments to the scene of an incident. The frontline care the Magpas Air Ambulance team delivers doesn't just save lives, it helps seriously ill and injured people return to a good quality of life.

Magpas Air Ambulance is not a state-funded service and relies on generous public donations to continue saving lives. Since 1971 we've treated over 60,000 patients.


Domiciliary Medicines Management Service

Contact Details: Princess of Wales Hospital, Lynn Road, Ely, Cambs, CB6 1DN Telephone (office) 01353 652233  (mobile) 07908838059 Email pippa.scrimshaw@cpft.nhs.uk

The Domiciliary Medicines Management Service is a free service , provided from the NHS to help people get the maximum benefit from the medicines they are taking.

You might find this helpful if you have any concerns or questions about the medication you are taking, or find  you or others are struggling to remember to take medication.  People can be referred in a number of ways, and can be seen informally in their own home. People can refer themselves or their friends/relatives to benefit from help and advice about medication. Referrals do not have to be via the GP. Anyone can use this service who is registered to a GP practice in the Isle of Ely and Fens.


Mr Meccano

Contact Details: Tony Homden, The Stitch, Friday Bridge, Cambs, PE14 0XH, Telephone 01945 860829, Email tonyghomden@aol.com

The service is a 'nostalgia corner' with vintage toys, mainly made of meccano. Anyone can access this service, and it may provide a fun interest at an event.


Parkinsons' Society

Contact Details: March and District Branch of the Parkinson's Disease Society, contact Bill O'Connor by telephoning 01354 659030 or by emailing william.oconnor@virgin.net or w.oconnor@virgin.co.uk

The branch offers support, information and advice to people with Parkinson's Disease and their carers and families. This is by way of home visits and monthly meetings, telephone support and days out. You can use this service to receive emotional support, information and advice. It can also give you the chance to meet new people, and keep up-to-date with new treatments and research - and above all, to be able to talk to others with this debilitating disease. The branch covers towns and villages from around Wisbech, March, Chatteris and Ely. Although if you want to travel, we cover anywhere with people coming as far away as Leicester.

The Society meets at March Library on the first Wednesday of the month from 10.00am - 12.00pm. If you would like information about Parkinson's and the support available in the March and surrounding areas, please call Emily Avery on 0844 225 3617.


St John Ambulance

Contact Details: John Nicholson, Telephone 01480 847309, Email john.nicholson@cambs.sja.org.uk

Anybody can access this service to learn about First Aid, and if you are organising an event which would need the St John Ambulance to attend.


The Vivien Fire Engine Trust

Contact Details: George Dunlop (Chairman), Telephone 01945 583314, Email georgedunlop@sylvden.fsnet.co.uk, Website www.vivienfireenginetrust.co.uk

The service offers education at public events on the history of the local Fire Service and fire safety using the 1931 fire engine 'Vivien'. It also shows the restored fire engine as part of the heritage of the old borough of Wisbech (usually within a 10 mile radius). Anyone can access this service, and asks that 'Vivien' is preserved by donations.


Volunteer Centre Fenland

Contact Details: Rosmini Centre, 69A Queen's Road, Wisbech, Cambs, PE13 2PH, Telephone 01945 582192, Email fenlandvb@btconnect.com

The service offers information and advice on volunteering opportunities in the Fenland area. Anyone can access this service, and it gives the opportunity to meet new people and making new friends. It also gives you the chance to give something back to the community, make changes to the community, to learn new skills and to also use those you already have.


West Anglia Crossroads Caring for Carers

Contact Details: 2nd Floor, 1b Market Place, Wisbech, Cambs, PE13 1DT, Telephone 01945 429532, Email fenland@westangliacrossroads.org.uk

The service offers individually catered care, advice and support, usually within the client's own home. A trained Carer Support Worker will take over from the carer to give them time to use as they wish. We also run three day clubs for those who need caring for, this enables the clients the chance to socialise as well as giving their carers a break. The service is accessible to anyone who is caring for someone that they live with, regardless of age or disability. Day Clubs are offered in March, Wisbech and Whittlesey, with the possibility of opening a new club for the people of Chatteris in the near future.


WRVS

Our volunteers deliver personal and practical support to help older people and we raise awareness of the issues older people face through our campaigns and research. Help us make Britain a great place to grow old by volunteering or donating.More than 40,000 volunteers enable WRVS to run local services to support older people in communities all across Great Britain. Our services give thousands of older people the opportunity and choice to live the life they want to every day and help them stay independent at home and active in their local community. WRVS website: Royal Voluntary Service