Skip Navigation

Council Tax Support and Housing Benefit

Looking for a job?
This page of our website tells you about the benefits you can claim if you're out of work or in work with a low income or a pensioner.
If you are looking for a job, click on the "Looking for a job" link on the right side of this page. This will take you to the Government's Job Search website.


Housing Benefit
Housing Benefit is a benefit administered by the Council, on behalf of the Government, and is used to meet the cost of your rental accommodation, for both Housing Association properties and private tenancies.
Housing Benefit can pay up to 100% of your rent, although it will not generally meet all the service costs your landlord might charge. If you are a private tenant we will only pay up to a rent level that is at or below the local average.  
Housing Benefit is a means tested benefit, which means we will need to know about all your income and capital in order to see if you are entitled. If you have over £16,000 savings you will not be entitled to any help, unless you receive the guarantee element of Pension Credit.
 
Council Tax Support
Council Tax Support is similar to Housing Benefit but is used to help you meet the cost of your Council Tax. It is paid (by off-setting your Council Tax bill to reduce the amount of Council Tax you pay us) to people who are liable for Council Tax, (the person whose name is on the bill) and who have a low income, whether they are working or not.
Council Tax Support is a means tested benefit, which means we will need to know about all your income and capital in order to see if you are entitled.
If you have to pay Council Tax and your income is low, you can claim, regardless of whether you are retired, unemployed, or in full or part-time work.
If you have over £16,000 savings you will not be entitled, unless you receive the guarantee element of Pension Credit.
 

Council Tax Support - what you will get
If you are of working age we will then take 14% off the basic calculation of Council Tax Support. This means if you get "full" Council Tax Support it will only cover 86% of your Bill if you're working age. Here is an example.

A couple are receiving Income Support. Their bill is £1,000. Under Council Tax Benefit (applicable before 1 April 2013), they would get 100% benefit and have nothing to pay. This year they get maximum Council Tax Support but this is 86% of their bill so there is £140 to pay for the year. This means that all working age people will now have to pay some Council Tax, unlike the rules that applied before 1 April 2013.


How to Claim Housing Benefit and Council Tax Support
 
You can complete a benefits calculation which will provide you with your potential entitlement to Housing Benefit and Council Tax Support based on the information that you input. If after completing the benefits calculator you want to continue and make a full application, simply complete the on-line claim form that follows the benefits calculator. Alternatively, call in to one of the 'Fenland @ Your Service' shops, where staff will assist you in making an application. Or telephone us on 01354 654321 during normal office hours to speak with one of our Customer Access advisors and make an application over the telephone. It is important to consider that we will normally only award benefit from the Monday following the day we receive your claim form, either on-line, on the telephone, by post or in our 'Fenland @ Your Service' shops. SO DON'T DELAY, CLAIM TODAY!


For further information please contact us

Other benefits
We just look after Housing Benefit and Council Tax Support. There could be benefits provided by the Government that you may get, see the link at the top right of this page for more.